FREQUENTLY ASKED QUESTIONS
What is the difference between a print, original, and commission?
PRINTS: An official reproduction created by the artist. I sell limited-edition prints (signed & numbered) and open-edition prints (unlimited). All prints come with a signed Certificate of Authenticity. Visit Prints to see what series is currently available.
ORIGINALS: An "original" painting is the real painting that prints are made from. They take anywhere from 30 - 150 hours to create. They are made from scratch, using custom built canvases and panels, and painted in handmade oils on canvas. Every original has a painted signature, date, and comes with a hand-signed Certificate of Authenticity. To see which paintings are available for purchase, visit Originals.
Do you ship outside of the USA?
Yes, we do. However, paper and canvas will ship rolled (and requires stretching by local framer) to reduce shipping costs to our customers. Minis can still ship framed due to their small size. If you have any further questions regarding shipping outside of the USA, please email us at firstname.lastname@example.org.
More on stretching: Your rolled canvas print will include stretching instructions for your local framer. We recommend having it stretched to a canvas frame that is 1.5" thick.
What is your return policy?
Please read item descriptions thoroughly before purchasing. If you believe there to be an error in regards to your purchase, please contact us within the first 7 days upon receiving your order at email@example.com. We value our customers and will try our best to resolve any issues.
If you would like to return or exchange your order, please contact us within the first 7 days upon receiving your order at firstname.lastname@example.org. There will be a 20% restocking charge and your order must be unused and in the original packaging. Shipping charges will be at the expense of the customer.
Do you offer rush or expedited delivery?
All of our prints are made to order, but we may be able to make special arrangements. We are happy to add expedited shipping to any order. Please contact us and we will respond as soon as possible.
Do you offer wholesale pricing or bulk discounts?
We offer bulk discounts. Please contact us for a line sheet.